Terms of use

By confirming the Terms of Use, the Joobzz.com customer agrees to the automatic renewal (after the expiration of the existing Premium Package). The automatic renewals can be cancelled at any time via the dashboard. A refund of the payment is not possible.

Accepted payment methods and description of the payment process

Payment for products in our online store can be made using any of the following methods: Credit cards - VISA, MasterCard, AMEX or Maestro Card that support online payments. Payment by cards is enabled in cooperation with the world's largest payment system Stripe Inc and Raiffeisen Bank and is secure and certified through the All-Secure Payment Gateway by entering your card details.

After entering the card details and confirming the payment, the bank authorizes the transaction, after which the order is approved, and the service is automatically activated. The amount will be charged to your card.

Please check with the bank that issued your card to see if your card supports online payments.

Applied standards and data protection procedures for card payments.

When credit card data is entered, confidential information is transmitted over a public network in a protected (encrypted) form using the SSL protocol, employing state-of-the-art methods of tokenizing sensitive data, and complying with PCI-DSS standards. At no time is the credit card data accessible to the merchant.

3D Secure protection for all merchants and customers - AllSecure Payment Gateway adheres to the highest global data protection and privacy standards. All merchants using AllSecure Payment Gateway are automatically enrolled in 3D Secure protection, which ensures the security of the purchase. Customers' credit card numbers are not stored on the merchant's system and data entry is protected by SSL encryption.

PCI-DSS standards - AllSecure Payment Gateway continuously meets all card organization requirements to increase the level of security for merchants and customers. Since 2005, the system has been continuously certified as PCI-DSS Level 1, which is the highest industry standard. The PCI Data Security Standard (PCI-DSS) is a standard that defines the necessary security measures for the processing, storage, and transmission of sensitive cardholder data. The PCI standards protect sensitive cardholder data throughout the payment process, from the entry of data at the merchant's point of sale, through communication between the merchant and the relevant banks and card organizations, to the subsequent storage of this data.

Refunds

Refunds are not common but may be initiated in cases of card misuse or exceptional circumstances. Please contact us by email (support@joobzz.com), and we will resolve your complaint through direct communication as soon as possible.

In the case of a refund to a customer who has previously paid in whole or in part with one of the credit cards, the refund will be processed exclusively through the same VISA, Maestro, MasterCard, or AMEX that was used for the original payment, regardless of the reason for the refund. This means that upon our request, our bank will transfer the amount back to the user's card account.

Explanation of the conversion

All payments are processed in Swiss francs (CHF). For payments outside of Switzerland, the amount charged to your credit card account will be the result of the conversion of the price in Swiss francs (CHF) the current exchange rate of the Swiss National Bank. When your credit card is charged, the same amount is converted into your local currency according to the exchange rate of the credit card associations. As a result of this conversion, there may be a slight deviation from the original price indicated on our website.

VAT Explanation

VAT is included in the price and there are no hidden costs.

Payment confirmation

After successful purchase of the Premium package (subscription for 1, 3 or 12 months), a document/confirmation will be automatically sent to the buyer's email address confirming the successful payment and initiating the execution of the service.

Protection of user privacy

On behalf of joobzz.com, we are committed to protecting the privacy of all our customers. We collect only the necessary, essential customer/user information and data required to conduct business and inform users in accordance with good business practices, all aimed at providing quality service.

We offer our customers the opportunity to decide for themselves whether they wish to be removed from the distribution lists used for marketing campaigns.

All customer/user information is strictly protected and is only accessible to employees who need this information to perform their duties. All Joobzz.com employees (and business partners) are responsible for complying with the Privacy Policy.